News & Updates

Coronavirus update

We are currently dealing with  holidays for those of you travelling in April, May and early June.

Please follw this link for a full update      Covid 19 update

Please be patient with us,  we are a small company of only two staff

We are working through all our holidays in date order and will be contacting each participant with options.

Please do not pay us any holiday balances that have become due until we have spoken with  you.

We will respond to all emails, however we kindly request that wherever possible you wait until we make contact with you. We will talk with both teachers and the venues about each individual holiday and then inform you of your options.

Kind regards

Jilly & Debbie

Booking Your Flight

Please always try to book your flight through a website such as www.travelrepublic.co.uk who are both ABTA and ATOL members and pay with a credit card.

Brexit

Click here for information on travel to EU countries

Travel Insurance

Always make certain that you have insurance cover as soon as you book your holiday or flight. If you do not have an annual travel insurance policy you can take out cover just for the dates of your holiday at any point prior to the holiday taking place.

Taking out cover straight away ensures that should anything unexpected happen that is covered by the insurance policy  you can make a claim . Travel insurance policies vary enormously ALWAYS read the small print

Flybe Airline Failure - what to do if it affects you

1) Get current information on everything so you can make informed decisions:-
First check with Flybe's website for up to date accurate information.
If you booked via Travel Republic (who are ABTA and ATOL bonded) then also check on their website, both under your individual booking and in their help section
Read your Travel Insurance Policy to see what you are covered for in the event of an airline collapse. This will depend on your level of cover.

2) Getting your money back in the event of airline collapse
If you booked via Travel Republic they should refund you as they are both ABTA and ATOL bonded at the time of writing this information
If you booked direct with Flybe and paid more than £100 with a credit card then you should be able to claim a refund from your credit card provider under section 75 rules
If you booked direct with Flybe and paid with a debit card then you need to contact your bank and ask your bank to do a ‘chargeback’. This isn’t a legal protection – it is a Visa, Mastercard and Amex rule where your bank gets your money back from Flybe’s bank as you didn’t receive what you paid for. It should work for most people providing there is the money to pay you.

3) Rebook a new flight so that your holiday can go ahead.

Please Note: Any payment to Free Spirit Travel is governed by our terms and conditions, deposits are non-refundable, final payments are refundable as per the table on your booking form. Please talk to us if your flight is cancelled and you cannot travel. If Free Spirit Travel cancels the holiday for everybody then you will receive a full refund, if you personally cancel your holiday you will only receive a refund within the booking form terms and conditions, you may however be able to claim on your insurance policy and we can assist with this.

Brexit and how it affects your travel

There are no changes to the rules on travelling to the EU before the transition period ends on 31 December 2020.

2019 - for those of you already registered for summer 2020 please  be aware that the venue may increase their costs to us due to exchange rate changes and if this happens we will, sadly, have to pass the increase on to you. We would expect the increases to be minimal.

Your Europena Health Insurance Card (EHIC) is valid until 31 December 2020. If you are travelling in the European Economic Area or Switzerland up to this time, you can apply for and continue to use your European Health Insurance Card (EHIC), as you did before. The EHIC gives you the right to access emergency state-provided healthcare during a temporary stay in those countries.
Remember that the EHIC is not an alternative to travel insurance. It will not cover any private medical healthcare or costs, such being flown back to the UK, or lost or stolen property.

Updates - flight delays


My flight has been delayed. Can I get compensation?

Check the Citizens advice website for detailed information by following this link

https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/if-your-flights-delayed-or-cancelled/

Also read the following

Airlines don't have to pay out for delays caused by snow because weather is classified as an "extraordinary circumstance" – though some airlines may issue a refund at their discretion. For those of you flying to India you are almost certainly on a non EU airline so contact them direct to see exactly what you are entitled to.

According to Which magazine you can challenge your airline if you don't agree there were extraordinary circumstances – for example, if you are told you can't fly due to the snow, but other flights are departing. "Airlines may stretch the definition of extraordinary circumstances further than they should."

Which Magazine  states:-

If the delay is not caused by extraordinary circumstances you will be entitled to compensation under EU rules, but only if you are flying with an airline based in the EU or with a non-EU-based airline flying from an EU airport, and only if the delay is for two hours or more. If you are flying somewhere else or with a non-EU-based airline not flying from the EU you'll have to check that carrier's terms and conditions.

If you are delayed for two hours or more you are entitled to: two free phone calls, faxes or e-mails; free food and drinks; and free hotel accommodation if you need to stay overnight.

If your flight arrives at its destination three hours or more late you will receive compensation of between €250 and €600, depending on how far your flight takes you. So you'll get €250 if your three hour-delayed flight travels 1,500km or less (ie, London to Amsterdam), but €600 if your plane is delayed by four hours or more and travels at least 3,500km (ie, London to Sydney).

My flight has been cancelled. Will I get my money back?

If your flight is cancelled you should be offered either a refund or an alternative flight to your original destination.

For compensation you will have to look to the EU rules again, though if the delay is caused by snow – and thus an extraordinary circumstance – you might not get anything. If you are covered by EU regulations you will be entitled to travel assistance (such as help with rebooking for a later date) as well as meals and accommodation etc. Check the official EU website for more on your rights.

Call to book: 01273 564230

Welcome to Free Spirit Travel, UK's leading provider of yoga holidays

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Brexit Information

The following items should be checked (where applicable) before travelling to the European Union countries

Passport

You will now need at least six months validity left on your passport when travelling to an EU country or further afield. Be especially careful if you renewed your passport early last time you renewed as this does not include the extra time on your passport between the actual renewal date and the date it was due for renewal.

Health Card

The European Health Insurance Card (EHIC)  which gave free, or reduced rate, healthcare when visiting the EU has been replaced with the UK Global Healthcare Insurance Card (GHIC).

This is free of charge, visit nhs.uk.ghic to obtain yours. You can continue to use your old EHIC until it expires. Neither of these cards covers Liechtenstein, Iceland, Norway and Switzerland. Do not forget to take out additional travel insurance as these cards do not cover all costs should you become sick or injured when in an EU country. 

Your Mobile Phone

Your legal right to free calls and data within the EU ended when we left the union.  EE, O2, Three and Vodaphone have all said they have no plans to re-introduce roaming charges - but this could change. Play safe and check before you leave the UK. The government have introduced a £45 a month limit on the charges for extra data when abroad - again check with your mobile provider.

Visas

If you will be in the EU for more than 90 days out of any 180 day period then you will need a visa.

Covid paper-work

It is looking likely that you will need proof of being vaccinated against Covid when travelling in the future.  We await details from the government

Taking your car abroad

You will need a Green Card if you intend to driver your own car in EU countries. You will also need a GB sticker on your car

Duty Free Shopping

You can no longer bring back unlimited quantities of alcohol, tobacco and other goods from EU countries - although you can still bring back quite a bit!

On flights and ferries to and from Europe customs duty will apply for more than:-  42 litres of beer, 18 litres of wine, 4 litres of spirits, 200 cigarettes and more than £390 worth of other goods .