News and Updates

Thomas Cook Airline Failure - what to do if it affects you

1) Get current information on everything so you can make informed decisions:-
First check with Thomas Cook's website for up to date accurate information.
https://www.thomascook.com/travel-updates/
If you booked via Travel Republic (who are ABTA bonded) then also check on their website, both under your individual booking and in their help section
Read your Travel Insurance Policy to see what you are covered for in the event of an airline collapse. This will depend on your level of cover.

2) Getting your money back in the event of airline collapse
If you booked via Travel Republic they should refund you as they are ABTA bonded
If you booked direct with Thomas Cook and paid with a credit card then you should be able to claim a refund from your credit card provider under section 75 rules
If you booked direct with Thomas Cook and paid with a debit card then you need to contact your bank and ask your bank to do a ‘chargeback’. This isn’t a legal protection – it is a Visa, Mastercard and Amex rule where your bank gets your money back from Thomas Cook’s bank as you didn’t receive what you paid for. It should work for most people

3) Rebook a new flight so that your holiday can go ahead.

Please Note: Any payment to Free Spirit Travel is governed by our terms and conditions, deposits are non-refundable, final payments ar refundable as per the table on your booking form. Please talk to us if your flight is cancelled and you cannot travel. If Free Spirit Travel cancels the holiday for everybody then you will receive a full refund, if you personally cancel your holiday you will only receive a refund within the booking form terms and conditions, you may however be able to claim on your insurance policy and we can assist with this.

Brexit and how it affects your travel

2019 - for those of you already registered for summer 2019 and beyond please  be aware that the venue may increase their costs to us due to exchange rate changes and if this happens we will, sadly, have to pass the increase on to you. We would expect the increases to be minimal.

Some prices have risen due to exchange rates - sorry!

Updates - flight delays


My flight has been delayed. Can I get compensation?

Check the Citizens advice website for detailed information by following this link

https://www.citizensadvice.org.uk/consumer/holiday-cancellations-and-compensation/if-your-flights-delayed-or-cancelled/

Also read the following

Airlines don't have to pay out for delays caused by snow because weather is classified as an "extraordinary circumstance" – though some airlines may issue a refund at their discretion. For those of you flying to India you are almost certainly on a non EU airline so contact them direct to see exactly what you are entitled to.

According to Which magazine you can challenge your airline if you don't agree there were extraordinary circumstances – for example, if you are told you can't fly due to the snow, but other flights are departing. "Airlines may stretch the definition of extraordinary circumstances further than they should."

Which Magazine  states:-

If the delay is not caused by extraordinary circumstances you will be entitled to compensation under EU rules, but only if you are flying with an airline based in the EU or with a non-EU-based airline flying from an EU airport, and only if the delay is for two hours or more. If you are flying somewhere else or with a non-EU-based airline not flying from the EU you'll have to check that carrier's terms and conditions.

If you are delayed for two hours or more you are entitled to: two free phone calls, faxes or e-mails; free food and drinks; and free hotel accommodation if you need to stay overnight.

If your flight arrives at its destination three hours or more late you will receive compensation of between €250 and €600, depending on how far your flight takes you. So you'll get €250 if your three hour-delayed flight travels 1,500km or less (ie, London to Amsterdam), but €600 if your plane is delayed by four hours or more and travels at least 3,500km (ie, London to Sydney).

My flight has been cancelled. Will I get my money back?

If your flight is cancelled you should be offered either a refund or an alternative flight to your original destination.

For compensation you will have to look to the EU rules again, though if the delay is caused by snow – and thus an extraordinary circumstance – you might not get anything. If you are covered by EU regulations you will be entitled to travel assistance (such as help with rebooking for a later date) as well as meals and accommodation etc. Check the official EU website for more on your rights.

Call to book: 01273 564230

Welcome to Free Spirit Travel, UK's leading provider of yoga holidays

Chateau du Fraissinet, France

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  • 'Yoga Special' France

    From £750 sharing

    A rare chance to visit Southern France with its markets, food and countryside

Château du Fraissinet is a pretty country house tucked into a valley on the edge of the wild, mountainous Cevennes National Park.

Bordered by the river Gardon, the stunning six acre grounds have lots of quiet corners to explore.

Read in the shade of the hundred-year-old chestnut and plane trees, salute the sun on the Garden Terrace or take a cushion to the river bank and meditate on the myriad tiny fishes and the play of sunlight on the water.

 

Nearby
​Local walks in the Cévennes mountains
Excellent local market
Bar and restaurant

 

The Château du Fraissinet is the perfect place to practise asanas and let the stillness of yoga and the peace of this beautiful place permeate to the very core of your being.

 

Château du Fraissinet facilities
Comfortable accommodation for up to 20 students
Dedicated yoga studio with lots of natural light
(mats, belts, blocks and bolsters all provided)
Large covered yoga terrace
Delicious, locally sourced food
Refreshing 11m x 5m chlorine-reduced pool with small pools for relaxing
Hamman & sauna
River frontage for paddling and bathing
Six acres of grounds with donkeys and two very friendly dogs 
Organic kitchen garden

 

 

 

Yoga classes take place on the Garden Terrace

with views of trees and river,

 

 

 

 

 

 

 

 

or in the dedicated yoga studio with lots of natural light. 

Guests can choose either a twin-bed room or a single.

 

Showers and wc are shared between two bedrooms (one for every two rooms) . 

 
Accommodation is full-board and includes three delicious vegetarian meals daily.

 

Organic wine may be purchased from our cellar.

 

Tea and coffee are always available and facilities for making your own are available in the gites.

 

There are also chairs and tables outside on the terraces and plenty of wifi hotspots for guests to tap into

How to get to the Château du Fraissinet

 

By plane - Easyjet to Marseille from Gatwick or Luton as below

the prefered flights and times are as below, we will arrive at similar times and share onward tranport

Depart Luton 07.10 arrive Marseille 10.25 flight EZY 2001 / retrun Marseille 10.55 arrive Luton 11.50 flight EZY 2002

Depart Gatwick 07.55 arrive Marseille 10.55 Flight EZY8723 / return Marseille 11.25 arrive Gatwick 12.15 flight EZY8724

 

Drive - we are approximately 10 hours from Calais. Guests arriving by car can find us on Google maps using this link: http://bit.ly/2q2nkCr

 

By Train - to Avignon (1hr30mins), or Nimes www.thetrainline.com gives information on tickets in France. La Grand-Combe la Pise is the closest station - Chris and Alison are happy to collect guests free of charge from here.

You can take a train from Ashford to La Grand Combe La Pise, this takes seven and a half hours and costs approximately £200.

 

Transfers
A group travelling together might prefer to take a taxi. This company is competitively priced and the website is in English - www.france-transfers.com
Imperial Tours. English speaking and very professional but unfortunately they don't have a website: impérialtoursvtc@gmail.com 0033 609880305
 

From To Programme Leader Share Single

 

  No weeks scheduled yet for 2020      
           

Included:
Accommodation, full board (three delicious mostly vegetarian meals daily) and 10 yoga classes
Not included:
Flights, transfers, treatments, all bottled water, teas and coffee, treatments and excursion